Social Media Guidelines for Staff
Consistency:
- Ensure all posts align with Manchester Adult Education’s brand voice and values.
- Use a consistent tone and style across all platforms using brand guidelines as a reference.
Respect:
- Treat all interactions with followers and other users with professionalism and courtesy.
- Avoid engaging in arguments or negative discussions.
Accuracy:
- Verify the information before sharing to maintain credibility and trust.
- Correct any mistakes promptly and transparently.
Engagement:
- Actively respond to comments and messages to foster a sense of community.
- Encourage positive interactions and discussions
Confidentiality:
- Protect sensitive information and respect privacy.
- Avoid sharing confidential or proprietary information.
Compliance:
- Follow all relevant laws and regulations, including copyright and data protection laws.
- Adhere to the organisation’s policies and guidelines.