In the first part of this course you will explore the main features of different devices (settings, security and storage) and solve problems with systems, applications and connection. You will use the internet to search for information online and create basic documents. As the course progresses you will work through 5 units at Entry 3 level: 

Using devices and handling information – this covers a basic understanding of hardware, software, operating systems and commonly used applications.  You will learn how to manage and store information, and identify and solve simple technical issues. 

Creating and editing – you will learn how to create and edit documents, working with different types of digital media such as images.  You will learn how to use different applications to edit, enhance and format different types of information using word processing applications. 

Communicating – you will demonstrate an understanding of electronic communications, such as email and video calls.  You will gain an awareness and be able to use digital communications for a range of contexts and purposes. 

Transacting – you will learn how to complete and submit an online form, comply with digital verification checks, and purchase an item or service online.  Eventually you will learn to compare products against other available online options and manage transactional account settings. 

Being safe and responsible online – you will learn about the importance of digital wellbeing and about being responsible online.  This will involve privacy and data protection, conducting best practice online behaviour, backing up data, and understanding the psychological health risks of online activity. 

This course is delivered face-to-face in a classroom at our adult learning centres. 

Find out more about the locations of our centres > 

Find out where you can study this course in 2026/27 >

This course spends a number of weeks building your digital foundation skills and confidence.

Following this, you can gain a nationally recognised qualification on this same course: Entry 3 Essential Digital Skills with Gateway Qualifications. To complete this qualification, you will take an assessment.

• You should have some initial experience of using digital devices including a laptop and/or a computer and the Internet 
• You should be able to demonstrate Entry 3 English skills (speaking & listening, reading, and writing) 
• You will ideally have access to a device (laptop or computer) at home. You can apply to our Chromebook loan system if you do not have a suitable device 
• You will complete an initial assessment to determine this is the right level for you